Working offline (Desktop only)
What happens when your internet connection drops while using the Desktop app.
This applies to the Desktop app only — the Web and mobile apps need an internet connection to work.
If your internet drops while you're using Desktop, you can keep selling. Checkout keeps working, sales keep getting recorded, and your stock keeps updating on your computer, exactly as if you were online.
As soon as your internet comes back, everything you did offline sends itself to BusinessCopilot automatically — you don't need to do anything or press any button to make it happen.
What this means day to day
- A power cut or a bad connection at your shop doesn't stop you from serving customers.
- You don't need to keep a manual paper log of offline sales — Desktop keeps track for you.
- Other modules (accounting, HR, reports, and everything besides sales, stock, products, and customers) do need a connection, so those will wait until you're back online.